This course will introduce the concept of Greenhouse Gasses and Carbon Footprint management to business leaders, SHEQ managers, NGO's, entrepreneurs and environmental practitioners who wish to better understand the concept of Carbon Footprint management and how to go about calculating your organizational Carbon Footprint. On completion of this course, participants will be able to understand the requirements set out for measuring your Carbon Footprint and be able to undertake a basic Greenhouse Gas Inventory (Carbon Footprint Audit)
Whether you are a small B&B, a boutique hotel or a small coffee shop, the difference between you and your competition boils down to one simple element, customer service. Join us for a special once-off week of exceptional customer service training with David Henry from the prestigious Swiss Hotel Management School (SHMS) in Leysin, Switzerland. Your staff will get hands on training in customer service and hospitality, a range of skills to take your service to the exceptional level.