Verified Impact

Sustainability claims are easy to make. Verified Impact makes them easier to trust.

Verified Impact assesses the evidence behind your environmental performance, helping you understand what you can credibly demonstrate, how you compare and whether you're improving.

It turns measured performance into evidence-backed recognition, giving tourism businesses a credible way to support their sustainability claims and communicate progress with confidence.

01ConfidenceCan we trust the evidence?
02PerformanceHow do you compare?
03ProgressAre you improving?

One consistent assessment structure

The problem

From saying it to showing it.

What do those words actually tell us?

Tourism is full of positive environmental claims, and those claims can vary enormously in what they actually mean. Verified Impact shifts the conversation from what you say to what you can demonstrate.

Claim

“We are committed to sustainability.”

Sincere, possibly true, but what does it actually tell us?

  • How much energy do you use?
  • How much comes from renewables?
  • How do you compare with similar operations?
  • Are emissions actually falling?
  • Can the underlying data be verified?

Without evidence, none of those questions can be answered.

Evidence

Carbon intensity14.6 kgCO₂e / GBN
Peer performance22% below benchmark
ConfidenceHIGH
Year-on-year progress↓ 11%

Illustrative values only

The Verified Impact framework

A simple framework for credible performance.

Three connected pillars, applied consistently: confidence, performance, progress.

01

Confidence

Can we trust the evidence?

Verified Impact first considers the quality of the underlying environmental information.

Evidence qualityCompletenessTransparent assumptionsConsistent boundariesRecognised methodologies

Before judging performance, understand how much confidence we can place in the data.

Confidence

94%
Verified evidence94%
Estimated data6%
High confidence

Illustrative example

02

Performance

How do you compare?

Once the underlying information is credible enough to interpret, performance can be considered in context.

Relevant peer groupsOperational contextCarbon intensityEnvironmental performanceLike-for-like comparison

A footprint tells you your impact. A benchmark tells you your position.

Carbon intensity

kgCO₂e / guest bed night

22% below benchmark
Your property14.6
Relevant peer benchmark18.7

Illustrative example

03

Progress

Are you improving?

Performance at one moment in time is useful. Direction of travel is more useful.

Year-on-year changeReduction progressOperational improvementData-quality improvementLong-term direction

Good performance matters. Credible improvement matters too.

Carbon intensity

kgCO₂e / GBN

202418.9
202516.7
202614.6
↓ 23% over three years

Illustrative example

First year? That's okay.

Everyone needs a starting point.

A business completing its first credible assessment may not yet have a progress trend. That does not prevent meaningful participation. A first assessment establishes confidence, a performance benchmark position and the baseline against which future progress is measured.

Confidence

How reliable is the baseline?

Performance

How does current performance compare?

Baseline

The starting point against which future progress can be measured.

You cannot demonstrate improvement until you know where you started.

First-year scorecard

ConfidenceHIGH
PerformanceABOVE PEER MEDIAN
ProgressBASELINE YEAR

Illustrative example

Show the scorecard

Performance you can actually explain.

A Verified Impact summary should be understandable by lodge owners, general managers, sustainability teams, travel agents, tour operators, buyers and guests alike.

EXAMPLE SAFARI LODGE

Illustrative example

Confidence

HIGH

94% evidence-supported data

94% evidence-supported6% estimated

Performance

STRONG PERFORMANCE

22% below relevant peer carbon benchmark

Your propertyPeer benchmark

Progress

IMPROVING

11% reduction year-on-year

Previous yearCurrent year · ↓ 11%
Confidence Performance Progress

Clarity

What Verified Impact is — and isn't.

Verified Impact is

Evidence-led

Performance-based

Comparable

Transparent

Progress-oriented

Grounded in carbon and environmental data

Designed to improve over time

Verified Impact is not

A sustainability beauty contest

A checklist of good intentions

A reward for having a sustainability policy

A substitute for credible measurement

A carbon-offset badge

A claim that any business has “no impact”

Carbon as the foundation

Carbon keeps the framework grounded.

Sustainability extends far beyond carbon. But carbon provides something unusually valuable: a measurable, comparable and independently reviewable environmental indicator. Verified Impact uses credible carbon and environmental performance as an evidence-based foundation while recognising the wider role of tourism in conservation and communities.

Carbon isn't the whole story. It helps keep the story honest.

01Measure
02Compare
03Track
04Demonstrate

More than a score

The goal isn't the badge. It's better performance.

Verified Impact should help participating businesses identify where they are strong, where data needs improvement and where meaningful environmental opportunities exist.

Year 1

  • Baseline established
  • Confidence: MEDIUM
  • Performance: TYPICAL

Year 2

  • Evidence improved
  • Confidence: HIGH
  • Performance: ABOVE AVERAGE

Year 3

  • Operational reductions demonstrated
  • Progress: IMPROVING

Recognition should reward credible progress, not just polished sustainability stories.

Value to tourism businesses

Why participate?

Know where you stand

Understand current performance and evidence quality.

Know how you compare

See performance in relevant tourism context.

Know what to improve

Identify data gaps and environmental opportunities.

Track progress

Build a credible record of improvement over time.

Communicate with confidence

Support sustainability claims with evidence.

Build buyer confidence

Give agents, operators and partners clearer environmental information.

Value to buyers

Don't just ask whether a property is sustainable.

Ask what they can demonstrate.

Verified Impact is intended to make credible environmental performance easier to understand for the people choosing, recommending and selling tourism products.

Instead of

“Eco-friendly safari lodge”

High confidence
22% below relevant carbon benchmark
11% year-on-year improvement
Transparent performance data

Illustrative values only

Independence & governance

Built for credibility and longevity.

Verified Impact is intended to sit within a broader independent, public-benefit ecosystem rather than function simply as an ETC Africa marketing badge. Structures and roles are being developed and remain provisional.

ETC Africa

Technical expertise

  • Carbon measurement
  • Environmental analysis
  • Benchmarking
  • Technical assessment

Verified Impact

Performance framework

  • Confidence
  • Performance
  • Progress
  • Transparent recognition

Ecotourism Foundation

Independent / public-benefit home

  • Programme longevity
  • Broader tourism impact
  • Funded participation opportunities
  • Tourism-for-good initiatives
Tourism for Good

Verified Impact is a performance framework and recognition approach, not an accredited certification scheme.

Access & funded participation

Better environmental intelligence shouldn't only belong to big businesses.

Through partnerships and funded programmes, the broader Verified Impact ecosystem can help extend credible carbon measurement, benchmarking and capacity-building to smaller tourism businesses and conservation-focused operators.

A practical journey

From evidence to credible communication.

01 / 05

Establish the evidence

Understand existing environmental data and build the baseline.

02 / 05

Assess confidence

Identify what is known, estimated or missing.

03 / 05

Assess performance

Compare relevant metrics with appropriate peers.

04 / 05

Establish progress

Track environmental and data-quality performance over time.

05 / 05

Communicate transparently

Turn credible performance into understandable information.

In practice

Verified Impact in practice.

From individual tourism businesses to funded multi-property programmes, Verified Impact is designed to turn environmental measurement into practical learning, improvement and credible communication.

Programme case study

Coming soon

Field notebook, tablet chart and utility meter on a table at an off-grid safari camp

Verified Impact

Turn your sustainability story into something you can show.

Whether you're establishing your first credible baseline or already tracking environmental performance year-on-year, Verified Impact provides a pathway from measurement to meaningful, evidence-backed progress.

All values on this page are illustrative and do not represent actual participant data.

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